SPC – General Terms & Conditions
By using Smart Performance Coaching (“SPC”, “we”, “us” or “our”) services, or by purchasing any SPC product, you agree to these Terms & Conditions. These Terms apply to:
* Website use
* One-off training plan purchases
* Downloads and digital products
* SPC Club memberships
* 1:1 coaching services
1. Use of SPC Services & Content
SPC provides training information, plans and resources for endurance sport and general fitness. All content is provided for informational and educational purposes only and does not constitute medical advice.
You are responsible for:
* Checking with a medical professional that you are fit to train.
* Applying any guidance at a level appropriate to your ability, health and experience.
2. Training Plan Purchases & Digital Products
This includes:
* Stand-alone training plans (PDFs, TrainingPeaks plans, ZWO files, spreadsheets, etc.)
* Guides, e-books, checklists and other downloadable products
Once delivered (for example, downloaded, accessed via a link or attached to your account):
* Products are for your personal use only.
* They must not be shared, resold, uploaded or redistributed in any form.
* Unless required by consumer law, digital products are generally non-refundable once accessed.
Please check the product description carefully before purchase. If there is an issue (for example, an incorrect file or broken link), please contact SPC so that we can resolve it.
3. Copyright & Intellectual Property
All SPC materials are protected by copyright and other intellectual property rights, including:
* Training plans and plan structures
* PDFs, e-books, videos and downloads
* Session libraries, calculators and tools
* Branding, logos and written content
When you purchase or access SPC content, you are granted a personal, non-transferable licence to use it for your own training only. You must not:
* Copy, share or publicly distribute SPC content
* Upload SPC plans to any platform for others to use, whether free or paid
* Use SPC content as the basis of your own paid products or services
* Remove SPC branding, copyright notices or attribution
If you wish to use SPC material in a club, business or commercial setting, you must obtain written permission from SPC beforehand.
4. Health, Safety & Liability
Training for endurance sport carries inherent risk. By using SPC content, you acknowledge that you train at your own risk and are responsible for ensuring that your equipment, environment and pacing are safe and appropriate.
Nothing in these Terms limits or excludes SPC’s liability for death or personal injury caused by negligence, or for any liability that cannot legally be excluded.
Subject to this, SPC shall not be liable for any indirect or consequential loss, or for issues arising where guidance was not followed or training exceeded your capability.
Data Protection & Privacy
We will handle your personal data in accordance with the SPC Privacy Policy, available on our website. This explains how we collect, store, use and protect your information, and how you can manage your preferences.
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6. Changes to These Terms
SPC may update these Terms & Conditions from time to time. The latest version will always be available on our website.
Continued use of SPC services after any updates take effect constitutes acceptance of the revised Terms.
7. Governing Law & Contact
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from SPC services or products shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions, issues or permission requests (including commercial use enquiries), please contact SPC using the details provided on the website.
SPC Club & 1:1 Coaching Terms
8. SPC Club Membership Terms
8.1 Membership Access
SPC Club provides membership-based access to selected benefits, which may include:
* SPC Clubhouse (members-only WhatsApp groups or similar community spaces)
* Access to the SPC Athlete Hub and resource library
* Challenges, SMART Drops, webinars and events
* Discounts, partner offers and member resources
Membership tiers and included benefits will be described on the SPC website or sign-up pages.
8.2 Training Plans Included with Membership
Any SPC training plans included within membership are delivered via TrainingPeaks only.
You are responsible for maintaining a valid TrainingPeaks account in order to access and use your plans.
All plans remain the intellectual property of SPC and are supplied as locked, read-only plans. They must not be edited, copied, shared or reused commercially.
Membership benefits may evolve over time as new resources, tools and sessions are added. SPC will always aim to improve the value of membership. 8.3 Membership Duration & Renewal
Unless otherwise stated, SPC Club operates on a calendar-year basis (January to December).
Membership may be purchased:
* As an annual payment
* Via monthly instalments, where available
If automatic renewal is enabled, your membership may renew automatically at the end of the membership period at the current applicable rate, unless cancelled beforehand.
8.4 Fees, Cancellations & Refunds
Membership pricing and payment schedules are displayed at sign-up.
Memberships are personal to the member and may not be transferred or shared.
Under applicable consumer law, you may have a 14-day cooling-off period for online purchases, provided that you have not substantially used the services (for example, by accessing significant amounts of content or attending multiple sessions).
After this period, fees are generally non-refundable unless otherwise required by law or agreed at SPC’s discretion.
To cancel your membership, you must follow the cancellation process provided on the relevant platform or contact SPC directly. Access will normally continue until the end of the paid period.
8.5 Community Conduct
By participating in SPC Clubhouse or any SPC community space, you agree to:
* Treat members and coaches respectfully
* Avoid harassment, bullying, discrimination or abusive behaviour
* Keep confidential information shared within the group private
* Avoid sharing screenshots or messages externally without permission
* Avoid unsolicited promotion of your own products or services unless authorised by SPC
SPC reserves the right to remove posts, restrict access or remove members from community spaces without refund if behaviour breaches these standards.
8.6 SMART Drops & Educational Content
SMART Drops, challenges and other club resources are intended as general training and mindset guidance only. They do not constitute medical, psychological or therapeutic advice.
You are responsible for deciding whether any guidance is appropriate for your own circumstances.
1:1 Coaching Terms
9. 1:1 Coaching Services
9.1 Coaching Overview
1:1 coaching is a personalised service designed to support your training goals, which may include triathlon, running, cycling, strength training or event preparation.
The details of your coaching package, including communication frequency, plan updates and support level, will be confirmed at sign-up.
9.2 Coach Responsibilities
SPC will:
* Provide a structured training plan aligned with your goals and availability
* Offer support and feedback within the scope of your package
* Make reasonable adjustments where injury, illness, work or life circumstances require changes
9.3 Athlete Responsibilities
You agree to:
* Provide accurate information regarding your health, training history and lifestyle
* Keep training records reasonably up to date using the agreed platform
* Inform SPC promptly about injury, illness or significant life stress
* Use appropriate equipment and train safely at all times
9.4 No Guaranteed Results
SPC cannot guarantee specific outcomes, including personal bests, race results, podium finishes or completion times.
Performance depends on many factors outside SPC’s control, including consistency, recovery, health, nutrition and external circumstances.
9.5 Coaching Fees & Cancellation
Coaching fees and inclusions are stated at sign-up.
Payment is generally taken monthly in advance using the agreed payment platform.
Unless otherwise agreed, coaching operates on a rolling monthly basis.
To cancel coaching, you must provide at least 30 days’ notice, unless your agreement states otherwise.
Any fees already paid are non-refundable, although coaching access will normally continue until the end of the paid period.
SPC reserves the right to end coaching arrangements with reasonable notice, or immediately in serious situations, including:
* Abuse or inappropriate behaviour
* Non-payment
* Unsafe conduct
* Breakdown of professional working relationship
9.6 Safety & In-Person Sessions
For all coaching-related training, sessions or events:
* You participate at your own risk
* You are responsible for ensuring your equipment and environment are safe
* You must comply with all applicable traffic laws, venue rules and safety guidance
Separate waivers or consent forms may be required for in-person sessions or events.