SPC – General Terms & Conditions
By using Smart Performance Coaching (“SPC”, “we”, “us”) services or purchasing any SPC product, you agree to these Terms & Conditions. These apply to:
Website use
One-off training plan purchases
Downloads and digital products
SPC Club and 1:1 coaching (alongside their specific T&Cs)
1. Use of SPC Services & Content
SPC provides training information, plans and resources for endurance sport and general fitness. All content is for information and education only and is not medical advice.
You are responsible for:
Checking with a medical professional if you’re fit to train.
Applying any guidance at a level that matches your ability, health and experience.
2. Training Plan Purchases & Digital Products
This includes:
Stand-alone training plans (PDF, TrainingPeaks, ZWO, spreadsheets, etc.)
Guides, e-books, checklists and other downloads.
Once delivered (e.g. downloaded, accessed via link or attached to your account):
Products are for your personal use only.
They must not be shared, resold, uploaded or redistributed in any form.
Unless required by consumer law, digital products are normally non-refundable once accessed.
Please check the description carefully before purchase. If there’s an issue (e.g. wrong file, broken link), contact SPC so we can help fix it.
3. Copyright & Intellectual Property
All SPC materials are protected by copyright and other intellectual property rights, including:
Training plans and plan structures
PDFs, e-books, videos and downloads
Session libraries, calculators and tools
Branding, logos and written content
When you buy or access SPC content, you receive a personal licence to use it for your own training only. You must not:
Copy, share or distribute SPC content publicly
Upload SPC plans to any platform for others to use (free or paid)
Use SPC content as the basis of your own paid products or services
Remove SPC branding, copyright or attribution
If you want to use SPC material in a club, business or commercial context, you must obtain written permission first.
4. Health, Safety & Liability
Training for endurance sport carries risk. By using SPC content, you accept that you train at your own risk and are responsible for safe equipment, environment and pacing.
Nothing in these terms limits SPC’s liability for death or personal injury caused by negligence or any liability that cannot be excluded by law. Otherwise, SPC is not liable for indirect or consequential loss, or for issues arising where guidance was not followed or training exceeded your capability.
5. Data & Privacy
We will handle your personal data in line with the SPC Privacy Policy (available on our website). This covers how we store, use and protect your information and how you can manage your preferences.
6. Changes, Law & Contact
SPC may update these Terms & Conditions from time to time. The latest version will be available on our website.
These terms are governed by the laws of England and Wales.
For questions, issues or permissions (e.g. commercial use), please contact SPC using the details on the website.
You said:
now put club. coaching and general in one long version. do not worryu about character count here
ChatGPT said:
Nice, this will be handy to have as one master document.
Below is a single, long-form SPC Terms & Conditions that covers:
General SPC use + training plans + copyright
SPC Club membership
1:1 Coaching
You can keep it as one page, or split it into three sections on the site and still refer to this as the “full version”.
Smart Performance Coaching (SPC)
General Terms & Conditions (Including Club, Coaching & Training Plans)
Last updated: [Insert date]
These Terms & Conditions (“Terms”) apply to your use of Smart Performance Coaching (“SPC”, “we”, “us”, “our”) services and products, including:
Our website and online platforms
SPC Club memberships
1:1 coaching services
Training plans, digital products and downloads
By using SPC services, joining SPC Club, buying a training plan or signing up for coaching, you agree to these Terms. Please read them carefully.
Important: SPC provides training and educational information. We do not provide medical advice or emergency care. You are responsible for checking with a healthcare professional that you are fit to exercise.
1. General Use of SPC Services
1.1 SPC provides training guidance, plans, resources and community spaces to support endurance sport and general fitness.
1.2 All content (including plans, SMART Drops, blogs, videos, calculators, emails and messages) is provided for information and education only. It does not replace:
Medical advice from a doctor or healthcare professional
Clinical nutrition advice from a registered dietitian
Diagnosis or treatment of any medical condition
1.3 You are responsible for:
Ensuring you are medically fit to participate in exercise.
Applying any guidance at a volume and intensity appropriate to your ability, health, experience and current life stress.
Stopping and seeking help if you feel unwell, in pain or unsafe.
2. Eligibility
2.1 You must be 18 years or older to:
Join SPC Club
Purchase 1:1 coaching
Buy SPC training plans or digital products in your own name
2.2 By using SPC services you confirm that:
You are legally capable of entering into a contract.
You will provide accurate information about your health, training history and circumstances where required (especially for coaching).
3. Health, Safety & Personal Responsibility
3.1 Training for endurance sport involves risk, including injury, illness and, in rare cases, serious health events.
3.2 By using SPC services or content, you accept that you train at your own risk and agree to:
Use appropriate, well-maintained equipment.
Follow local laws and venue rules (e.g. road rules, pool rules, gym rules).
Build up training gradually rather than making sudden jumps in intensity or volume.
3.3 If at any point you feel dizzy, unwell, unusually short of breath, in pain or unsafe, you must stop immediately and seek appropriate medical or emergency assistance.
3.4 SPC cannot monitor your training in real time. You remain responsible for how you implement any training or guidance provided.
4. Intellectual Property & Copyright
4.1 Unless stated otherwise, all SPC content is protected by copyright and other intellectual property rights. This includes, but is not limited to:
Training plans and their structure
Session libraries and spreadsheets
PDFs, e-books, guides, checklists, SMART Drops
Videos, webinars and course content
XML/ZWO workout files
Logos, branding, copy, and website content
4.2 When you join SPC Club, purchase a plan, work with a coach or access SPC content, you are granted a personal, non-transferable licence to use that material for your own training and personal development only.
4.3 You must not, without written permission from SPC:
Copy, resell, redistribute or publish SPC content.
Upload SPC plans or workouts to platforms (e.g. TrainingPeaks, Zwift libraries, club drives) for others to use (paid or free).
Use SPC content as the basis of your own paid coaching, plans or products.
Remove or alter SPC branding, copyright notices or attribution.
4.4 If you wish to use SPC material in a club, team, workplace or commercial setting, you must agree separate terms with SPC in writing.
5. Training Plan Purchases & Digital Products
5.1 This section covers:
Stand-alone training plans (PDFs, TrainingPeaks plans, ZWO files, spreadsheets).
One-off downloads such as guides, checklists, e-books, calculators and other digital products.
5.2 Product details, inclusions and pricing will be clearly described at the point of purchase.
5.3 Once a digital product has been delivered (e.g. downloaded, unlocked on a platform, emailed or accessed via link):
It is considered “used” or “consumed” for the purposes of refunds.
It is for your personal use only and must not be shared or resold.
5.4 Unless required by consumer law, digital products are normally non-refundable once accessed. Please check the product description carefully before purchase.
5.5 If there is an issue with delivery (e.g. wrong file, broken link, corrupted download), SPC will make reasonable efforts to correct the issue (for example, re-supplying the correct file).
6. SPC Club – Membership Terms
6.1 SPC Club provides membership-based access to certain benefits, which may include:
SPC Clubhouse (members-only WhatsApp or similar community).
Access to the SPC Athlete Hub / resource library.
Challenges, SMART Drops, webinars and community events.
Member discounts and partner offers.
6.2 Membership tiers (e.g. Core, Premium, Ultimate) and their benefits are described on the SPC website or sign-up pages.
6.3 Membership is separate from 1:1 coaching. Coaching must be purchased under coaching-specific terms.
6.4 Membership Duration & Renewal
SPC Club typically runs on a calendar-year basis (January–December) unless stated otherwise.
Membership may be purchased as an annual fee and/or via monthly payments where offered.
If automatic renewal is enabled, your membership may renew at the end of the period at the then-current price, unless you cancel.
6.5 Fees, Cancellations & Refunds
Membership fees and payment schedules are shown at sign-up.
Membership is personal to you and cannot be transferred or shared.
For online purchases, you may have a 14-day cooling-off period under consumer law, provided you have not fully used the services (e.g. accessed most content or attended multiple sessions).
After the cooling-off period, fees are generally non-refundable, except at SPC’s discretion.
To cancel, you must follow the instructions on the platform used (e.g. ClubPal) or contact SPC. Access will usually continue until the end of the paid period.
6.6 Clubhouse & Community Conduct
By gaining access to SPC Clubhouse or any SPC community space, you agree to:
Treat all members and coaches with respect.
Avoid harassment, bullying, hate speech or discrimination.
Keep personal and sensitive information shared by others within the group.
Not share screenshots or messages externally without explicit permission.
Avoid using the group for unsolicited promotion of your own products/services (unless agreed with SPC).
SPC may remove posts or remove you from community spaces (without refund) if your behaviour breaches these standards.
6.7 SMART Drops & Club Content
SMART Drops, tips, challenges and other club content are general mindset and training guidance, not medical or psychological therapy. You are free to adopt, adapt or ignore this advice as suits your context.
7. SPC 1:1 Coaching – Terms
7.1 1:1 coaching is a separate service that provides personalised training plans, feedback and support towards your agreed goals (e.g. triathlon, running, cycling, strength, events).
7.2 The exact contents of your coaching package (e.g. contact frequency, reviews, plan updates) will be described at sign-up.
7.3 Coach & Athlete Responsibilities
SPC will:
Provide a structured training plan aligned with your goals and time availability.
Offer feedback and support within the scope of your package.
Adjust your plan where reasonably possible when work, life or injury require changes.
You agree to:
Be honest about your time, health, training history, stress and sleep.
Keep training logs reasonably up to date (e.g. in TrainingPeaks or agreed platform).
Communicate promptly about illness, injury, major life stress or scheduling issues.
Follow safety rules and use appropriate equipment when training.
7.4 SPC cannot guarantee specific outcomes such as PBs, podiums or finishing times. Performance depends on many factors outside our control.
7.5 Fees, Term & Cancellation (Coaching)
Coaching fees and what’s included are stated at sign-up.
Payment is usually monthly in advance via the agreed platform.
Coaching normally runs on a rolling basis unless a fixed term is agreed.
Cancelling coaching:
You may cancel coaching by giving at least 30 days’ notice (or as specified at sign-up).
Any fees already paid are non-refundable, but coaching will normally continue until the end of the paid period.
SPC may end coaching with reasonable notice, or immediately in serious cases (e.g. abuse, non-payment, unsafe behaviour, professional conflict).
7.6 Safety & Events
For all coaching-related training and any in-person sessions:
You train at your own risk.
You are responsible for safe equipment, suitable environment and obeying traffic/venue rules.
In-person sessions or events may require separate waivers or consents.
8. Data Protection & Privacy
8.1 SPC will handle your personal data in line with our Privacy Policy, available on our website. This sets out:
What data we collect.
How we store and use it.
Your rights and choices.
8.2 By using SPC services, you consent to us:
Storing and processing your personal and training data to deliver services.
Contacting you with information relevant to your membership, coaching, plans or purchases.
Sending marketing communications where you have consented, which you can opt out of at any time.
9. Limitation of Liability
9.1 Nothing in these Terms limits or excludes SPC’s liability for:
Death or personal injury caused by our negligence.
Fraud or fraudulent misrepresentation.
Any liability that cannot be excluded under applicable law.
9.2 Subject to the above, SPC will not be liable for:
Indirect, incidental or consequential loss or damage.
Loss of earnings, business, profit, data or opportunity.
Injury, illness or other outcomes arising where advice was not followed, where training was performed unsafely, or where you exceeded your capabilities.
9.3 To the fullest extent permitted by law, SPC’s total liability to you in connection with any service or product shall be limited to the total amount you paid to SPC for that specific service or product in the current period (e.g. current membership year or current month of coaching).
10. Changes to These Terms
10.1 SPC may update these Terms from time to time.
10.2 The latest version will be published on our website. When changes are significant, we will take reasonable steps to notify members/coaching clients (e.g. via email or group announcements).
10.3 Continued use of SPC services after changes take effect will be taken as your acceptance of the updated Terms.
11. Governing Law & Contact
11.1 These Terms are governed by the laws of England and Wales.
11.2 Any disputes arising out of or in connection with SPC services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11.3 If you have questions, concerns, complaints or wish to request permission for specific uses of SPC content, please contact us via the details provided on the SPC website.